This week on the Digital Velocity Podcast, Peter Voss of Aigo joins Erik and Tim to discuss the present experience and the future outlook of artificial general intelligence.
What is intelligence? The answer to that question is required to make advancements in artificial intelligence. Peter says,
“I think the biggest lesson is to solve intelligence using computers, you really need to start by understanding what intelligence is, and I think that’s a great failure right now with the fantastic success of deep learning, machine learning, statistical big data approaches. They’re very successful in doing a number of things, but they are not at all starting from a point of what does intelligence entail? What does intelligence require?”
General artificial intelligence involves deeper learning. Peter explains,
“The starting point is not, what does intelligence entail? What do we actually need to do? And the things, that very obvious are you need memory, you need to remember what people said short-term, long-term. You need to have deep understanding. It’s not good enough just to have sort of key phrases picked up and not understanding them within the context. You need reasoning ability, and that’s just simply missing from the current deep learning machine learning approaches. If you hired a personal assistant, a human, to work for you and they didn’t remember what you said three sentences ago, never mind last week. They wouldn’t last very long.”
From a business perspective, the goal of artificial general intelligence is to enhance the customer experience and commitment. Peter says,
“Ultimately, the engagement is that you get to a point where you want to interact with that concierge service, with that personal assistant. Where it’s so helpful that you actually reach out and say, hey, can you do this for me, or you get automatic reminders for things. So, that’s clearly where companies would like to end up, where the customer repeatedly wants to engage with a company. They don’t want to look anywhere else because it’s fulfilling whatever scope it can fulfill.”
Listen to this week’s episode to learn more about what artificial general intelligence is doing now and what it might look like in the future.
About the Guest:
Peter Voss is a Serial Entrepreneur, Engineer, Inventor, and a Pioneer in Artificial Intelligence. Peter started out in electronics engineering but quickly moved into software. After developing a comprehensive ERP software package, Peter took his first software company from a zero to 400-person IPO in seven years. Fueled by the fragile nature of software, Peter embarked on a 20-year journey to study intelligence (how it develops in humans, how to measure it, and current AI efforts), and to replicate it in software. His research culminated in the creation of a natural language intelligence engine that can think, learn, and reason — and adapt to, and grow with the user. He even coined the term ‘AGI’(Artificial General Intelligence) with fellow luminaries in the space.
Peter founded SmartAction.ai in 2009, which developed the first AGI-based call center automation technology. Now, in his latest venture, Aigo.ai, he is taking that technology a step further with the commercialization of the second generation of his ‘Conversational AI’ technology with a bold mission of providing hyper-intelligent hyper-personal assistants for everyone.
In addition to being an entrepreneur, engineer, inventor, and AI pioneer, Peter often writes and presents on various philosophical topics including rational ethics, free will, and artificial minds; and is deeply involved with futurism and radical life-extension.